SkyPass - Motherboard failure – Incident details

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Motherboard failure

ResolvedPartial outage4 hours

Affected

IceHost

Partial outage from 6:30 AM to 9:34 AM, Operational from 9:34 AM to 10:30 AM

EU - Nodes

Partial outage from 6:30 AM to 9:34 AM, Operational from 9:34 AM to 10:30 AM

  • ResolvedUTC

    After replacing the motherboard, the node works properly

  • MonitoringUTC

    Została wymieniona płyta główna. Węzeł został włączony, serwery na nim również.

    Awaria płyty wynikała z wady fabrycznej AsRock Rack B650.

  • IdentifiedUTC

    The EU25-NL25 server has experienced a motherboard failure. Our team is working to quickly resolve the issue and get the server back up and running.