SkyPass - EU18-NL18 failure – Incident details

EU18-NL18 failure

Resolved11 hours 15 minutes

Affected

IceHost

Operational from 12:44 AM to 11:59 AM

EU - Nodes

Operational from 12:44 AM to 11:59 AM

  • ResolvedUTC

    The failure has been resolved, the node is working properly

  • MonitoringUTC

    The failure has been fixed, the processor has been damaged. The servers on this node have been turned on. The node's operation is currently being monitored

  • IdentifiedUTC

    The cause of the problem has been identified as a server hardware failure. Our team is working to get the server back up and running as quickly as possible.

    Estimated time of server restoration to full operational condition (ETA): 12:00 PM.

  • InvestigatingUTC

    There was a problem on the EU18-NL18 server. Our team is working hard to quickly resolve the issue and get the server back up and running.