SkyPass - Partial unavailability of nodes – Incident details

All systems operational

Partial unavailability of nodes

Resolved
Partial outage
Started over 1 year agoLasted about 7 hours

Affected

Holandia - Eygelshoven

Operational from 2:15 AM to 9:05 AM

Core-Network

Operational from 2:15 AM to 9:05 AM

Power Supply

Operational from 2:15 AM to 9:05 AM

Fiber-Connection to AMS

Operational from 2:15 AM to 9:05 AM

Backup Internet Connection

Operational from 2:15 AM to 9:05 AM

IceHost

Partial outage from 2:15 AM to 9:05 AM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been resolved. The cause of the failure was a bug in the Juniper switch software that caused disruptions in the operation of the nodes. The systems have returned to full functionality.

  • Investigating
    UTC
    Investigating

    We have detected issues with the operation of nodes in the EU region. We are currently analyzing the situation and awaiting additional information from the data center technical team.