SkyPass - PL-WR-18 server failure – Incident details

PL-WR-18 server failure

ResolvedPartial outage33 minutes

Affected

SkillHost

Partial outage from 3:41 PM to 3:45 PM, Operational from 3:45 PM to 4:14 PM

PL - VDS Nodes

Partial outage from 3:41 PM to 3:45 PM, Operational from 3:45 PM to 4:14 PM

  • ResolvedUTC

    Problem solved successfully. Server is back to full working order.

  • IdentifiedUTC

    We have identified the cause of the PL-WR-18 server failure - the problem lies in the BIOS. Our team is working on a solution, monitoring the situation.

  • MonitoringUTC

    The problem with the PL-WR-18 server has been successfully resolved. The BIOS bug has been fixed and the server is back to full functionality. Technicians will monitor the server.

  • InvestigatingUTC

    We would like to inform you that the PL-WR-18 server has crashed. Our technical team has immediately taken action to identify the cause of the problem and fix it as soon as possible. We are working intensively to restore full functionality of the server as soon as possible.