SkyPass - PL-WR-18 server failure – Incident details

All systems operational

PL-WR-18 server failure

Resolved
Partial outage
Started over 1 year agoLasted 33 minutes

Affected

SkillHost

Partial outage from 3:41 PM to 3:45 PM, Operational from 3:45 PM to 4:14 PM

PL - VDS Nodes

Partial outage from 3:41 PM to 3:45 PM, Operational from 3:45 PM to 4:14 PM

Updates
  • Resolved
    UTC
    Resolved

    Problem solved successfully. Server is back to full working order.

  • Identified
    UTC
    Identified

    We have identified the cause of the PL-WR-18 server failure - the problem lies in the BIOS. Our team is working on a solution, monitoring the situation.

  • Monitoring
    UTC
    Monitoring

    The problem with the PL-WR-18 server has been successfully resolved. The BIOS bug has been fixed and the server is back to full functionality. Technicians will monitor the server.

  • Investigating
    UTC
    Investigating

    We would like to inform you that the PL-WR-18 server has crashed. Our technical team has immediately taken action to identify the cause of the problem and fix it as soon as possible. We are working intensively to restore full functionality of the server as soon as possible.