SkyPass - Incydent z ruchem sieciowym – Incident details

All systems operational

Incydent z ruchem sieciowym

Resolved
Major outage
Started about 2 months agoLasted about 1 hour

Affected

Polska - Wrocław

Major outage from 10:37 PM to 11:22 PM, Operational from 11:22 PM to 11:33 PM

Core-Network

Major outage from 10:37 PM to 11:22 PM, Operational from 11:22 PM to 11:33 PM

Updates
  • Postmortem
    Postmortem

    Problem techniczny po stronie dostawcy usług ochrony NeoProtect, który spowodował zakłócenia w dostępności części usług.

  • Resolved
    Resolved

    Incydent został rozwiązany. Usługi działają prawidłowo, a stabilność została potwierdzona po okresie monitorowania.

  • Monitoring
    Monitoring

    NeoProtect confirmed that services have been restored. All systems are now functioning properly.
    We are monitoring the stability of the environment to ensure the issue does not reoccur.

  • Update
    Update

    The issue was identified on the side of the security service provider NeoProtect . We are currently awaiting an update and confirmation of their corrective actions.

  • Investigating
    Investigating

    We are currently investigating this incident. Our team is working to identify the cause and restore full availability.