SkyPass - Incydent z ruchem sieciowym – Incident details

Incydent z ruchem sieciowym

ResolvedMajor outage56 minutes

Affected

Poland - Wroclaw

Major outage from 10:37 PM to 11:22 PM, Operational from 11:22 PM to 11:33 PM

Core-Network

Major outage from 10:37 PM to 11:22 PM, Operational from 11:22 PM to 11:33 PM

  • PostmortemUTC

    Problem techniczny po stronie dostawcy usług ochrony NeoProtect, który spowodował zakłócenia w dostępności części usług.

  • ResolvedUTC

    Incydent został rozwiązany. Usługi działają prawidłowo, a stabilność została potwierdzona po okresie monitorowania.

  • MonitoringUTC

    NeoProtect confirmed that services have been restored. All systems are now functioning properly.
    We are monitoring the stability of the environment to ensure the issue does not reoccur.

  • UpdateUTC

    The issue was identified on the side of the security service provider NeoProtect . We are currently awaiting an update and confirmation of their corrective actions.

  • InvestigatingUTC

    We are currently investigating this incident. Our team is working to identify the cause and restore full availability.