SkyPass - Lost connection to servers – Incident details

All systems operational

Lost connection to servers

Resolved
Major outage
Started about 1 month agoLasted about 7 hours

Affected

Holandia - Eygelshoven

Major outage from 12:01 PM to 2:18 PM, Partial outage from 2:18 PM to 7:27 PM

Core-Network

Major outage from 12:01 PM to 2:18 PM, Partial outage from 2:18 PM to 7:27 PM

Power Supply

Major outage from 12:01 PM to 2:18 PM, Partial outage from 2:18 PM to 7:27 PM

SkillHost

Major outage from 12:01 PM to 2:18 PM, Partial outage from 2:18 PM to 7:27 PM

EU - VDS Nodes

Major outage from 12:01 PM to 2:18 PM, Partial outage from 2:18 PM to 7:27 PM

IceHost

Major outage from 12:01 PM to 2:18 PM, Partial outage from 2:18 PM to 7:27 PM

Updates
  • Resolved
    Resolved

    Power has been fully restored, servers on nodes have been turned on

  • Update
    Update

    Power has been restored to some nodes.

  • Identified
    Identified

    We are waiting for information from the datacenter.