SkyPass - Notice history

All systems operational

Operational

Core-Network - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Power Supply - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Fiber-Connection to Equnix Warsaw - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Backup Internet Connection - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Upstreams connection - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025
Operational

Core-Network - Operational

100% - uptime
Nov 2024 · 99.47%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Power Supply - Operational

100% - uptime
Nov 2024 · 99.47%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Fiber-Connection to AMS - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Backup Internet Connection - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

Node maintenance {node}
  • Completed
    26, January, 2025 at 12:20 AM
    Completed
    26, January, 2025 at 12:20 AM
    Maintenance has completed successfully
  • In progress
    26, January, 2025 at 12:00 AM
    In progress
    26, January, 2025 at 12:00 AM
    Maintenance is now in progress
  • Planned
    26, January, 2025 at 12:00 AM
    Planned
    26, January, 2025 at 12:00 AM

    Maintenance will be carried out on one of the nodes in our infrastructure, this will result in temporary unavailability of the servers running on this node. We are making every effort to complete the work as quickly as possible and minimize the impact on the operation of services. We apologize for any inconvenience and thank you for your understanding.

TPIX packet loss
  • Identified
    Identified

    The TPIX exchange point has experienced connectivity issues, resulting in packet loss. Our technical team is working to restore

  • Resolved
    Resolved
    This incident has been resolved.
Node maintenance {node}
  • Completed
    25, January, 2025 at 6:13 PM
    Completed
    25, January, 2025 at 6:13 PM

    The maintenance has ended, servers on this node will be extended for an additional 3 days.

  • In progress
    25, January, 2025 at 5:30 PM
    In progress
    25, January, 2025 at 5:30 PM
    Maintenance is now in progress
  • Planned
    25, January, 2025 at 5:30 PM
    Planned
    25, January, 2025 at 5:30 PM

    Maintenance will be carried out on one of the nodes in our infrastructure, this will result in temporary unavailability of the servers running on this node. We are making every effort to complete the work as quickly as possible and minimize the impact on the operation of services. We apologize for any inconvenience and thank you for your understanding.

Dec 2024

PL15 node failure
  • Resolved
    Resolved

    After long observation, the node is working properly.

  • Monitoring
    Monitoring

    The node's processor has been replaced, and the servers have been powered on. The node's health is being monitored.

  • Identified
    Identified

    Repair work is underway on the junction

  • Monitoring
    Monitoring

    The motherboard and power supply in the node have been replaced, the servers have been powered on. Node status monitoring is in progress.

  • Identified
    Identified

    Unfortunately the problem with the node has returned, we are working on further troubleshooting

  • Resolved
    Resolved

    The faulty DIMMs have been replaced. The node is working properly

  • Identified
    Identified

    We have detected a problem with the node and are currently working on fixing it. We are working to fix the issue as soon as possible.

    ETA: 18.12.2024 11:00

Nov 2024

Lost connection to servers
  • Resolved
    Resolved

    Power has been fully restored, servers on nodes have been turned on

  • Update
    Update

    Power has been restored to some nodes.

  • Identified
    Identified

    We are waiting for information from the datacenter.

Migration EU09 - NL09
  • Completed
    15, November, 2024 at 1:15 AM
    Completed
    15, November, 2024 at 1:15 AM
    Maintenance has completed successfully
  • In progress
    14, November, 2024 at 11:15 PM
    In progress
    14, November, 2024 at 11:15 PM
    Maintenance is now in progress
  • Planned
    14, November, 2024 at 11:15 PM
    Planned
    14, November, 2024 at 11:15 PM

    Node migration to infrastructure with newer components is planned, which will enhance the quality of our services. During the migration, servers will be temporarily unavailable. With upgraded hardware, we anticipate improved performance and stability. Thank you for your understanding, and we apologize for any inconvenience.

    update: Migration rescheduled to 5 November
    update #2: Migration rescheduled to 22 November

EU18-NL18 failure
  • Resolved
    Resolved

    The failure has been resolved, the node is working properly

  • Monitoring
    Monitoring

    The failure has been fixed, the processor has been damaged. The servers on this node have been turned on. The node's operation is currently being monitored

  • Identified
    Identified

    The cause of the problem has been identified as a server hardware failure. Our team is working to get the server back up and running as quickly as possible.

    Estimated time of server restoration to full operational condition (ETA): 12:00 PM.

  • Investigating
    Investigating

    There was a problem on the EU18-NL18 server. Our team is working hard to quickly resolve the issue and get the server back up and running.

Important node maintenance PL12-WRO
  • Completed
    11, November, 2024 at 10:30 AM
    Completed
    11, November, 2024 at 10:30 AM
    Maintenance has completed successfully
  • In progress
    11, November, 2024 at 9:30 AM
    In progress
    11, November, 2024 at 9:30 AM
    Maintenance is now in progress
  • Planned
    11, November, 2024 at 9:30 AM
    Planned
    11, November, 2024 at 9:30 AM

    Maintenance work will be carried out on one of the nodes in our infrastructure due to a server cooling system issue. This may result in temporary unavailability of servers managed by this node. We are making every effort to complete the work as quickly as possible and minimize the impact on service operation. We apologize for any inconvenience and thank you for your understanding.

Node maintenance {node}
  • Completed
    07, November, 2024 at 12:15 AM
    Completed
    07, November, 2024 at 12:15 AM
    Maintenance has completed successfully
  • In progress
    06, November, 2024 at 11:45 PM
    In progress
    06, November, 2024 at 11:45 PM
    Maintenance is now in progress
  • Planned
    06, November, 2024 at 11:45 PM
    Planned
    06, November, 2024 at 11:45 PM

    Maintenance will be carried out on one of the nodes in our infrastructure, this will result in temporary unavailability of the servers running on this node. We are making every effort to complete the work as quickly as possible and minimize the impact on the operation of services. We apologize for any inconvenience and thank you for your understanding.

Nov 2024 to Jan 2025

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